Question 1

What's your turnaround time?

Accepted Answer

Average DTG production time is 15-20 business days.

Production time starts once invoice is paid in full and we have all blanks on hand.

The more services/add ons required in your project can potentially extend the turnaround time.

Question 2

What's your minimum?

Accepted Answer

DTG starts at 24 pieces per design

Question 3

Do you offer samples?

Accepted Answer

Yes you can place a sample order with us. We highly recommend samples for designs with more complicated artwork, or if you are highly particular about colors. DTG reacts differently to different types of garmnts as well. Even if a garment is 100% cotton, depending on the dye, it may or may not work well with DTG. If using a garment with a more unique dye, we highly recommend testing it out first before a full production run.

Question 4

Whats the difference between DTG and screen print?

Accepted Answer

DTG uses water based CMYK ink, screen print uses plastisol ink. Both print methods use completely different processes which yield different results.

For highly detailed, or photorealstic prints, you typically want to DTG. DTG usually replicates the original digital image more closely compared to screen print.

Both print methods are high quality, but certain artwork works better with one or the other. Your sales rep can alaways recommend which would be the best method for your design.

Question 5

How accurate are DTG colors?

Accepted Answer

DTG uses CMYK process, so it blends cyan, megenta, and yellow to create over 16,000 colors.

To see what your graphic would look like printed with DTG, we highly recommend changing the color mode in your graphics editor software to CMYK mode (Default setting is typically in RGB).

You will typically see a slight difference in very flourcent/neon colors.

Question 6

Why should I use DTG printing?

Accepted Answer

If your artwork is highly detailed or photorealistic, DTG can capture all the detail and color in your original artwork. DTG also has no color limit. If you are trying to print something that has transparancy, DTG is able to replicate that in the print as well.

DTG service is also faster than screneprint because there is minimal setup involved.

DTG sampling is also great for just print size/placement reference. We can turnaround single samples fast.

Question 7

How long do the prints last?

Accepted Answer

We use a special ink curing method similiar to a screen print. With proper care, prints should last just as long as a screen printed garment. We always recommend turning shirts inside out, machine wash cold, and hang drying to maintain prints for either screen print or DTG. Avoid using harsh detergents and beach when washing.

Question 8

Can I mix screen print with DTG?

Accepted Answer

Its not recommended mainly because there will be color variance between dtg ink and screen print ink. For the most part it has to just be one print type or the other.

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